Terms of Use
Last Updated: September 18, 2025
1. Acceptance of Terms
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Fexege ("Company," "we," "us," or "our"), concerning your access to and use of the fexege.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site") and our hardware wallet products (the "Products").
You agree that by accessing the Site and/or using our Products, you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the Site or Products and must discontinue use immediately.
2. Modifications to Terms
We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms of Use, and you waive any right to receive specific notice of each such change.
It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site or Products after the date such revised Terms of Use are posted.
3. Product Terms
3.1 Hardware Wallet Products
Our Products are designed to provide secure storage for cryptocurrency private keys. However, we do not provide cryptocurrency exchange, custodial services, or staking services. The Products serve solely as a tool for users to securely manage their own cryptocurrency assets.
3.2 Product Purchase
All Products purchased from the Site are subject to a shipment contract. This means that the risk of loss and title for such Products pass to you upon delivery to the carrier.
3.3 Product Use
You are solely responsible for:
- Setting up and maintaining your Product according to the instructions provided
- Securely storing your recovery seed phrase
- All activities that occur using your Product
- Maintaining appropriate security measures for your cryptocurrency assets
3.4 Disclaimer of Responsibility for Digital Assets
We do not have access to your private keys, recovery seed phrase, or cryptocurrency assets. We cannot:
- Recover your assets if you lose your recovery seed phrase
- Reverse or cancel cryptocurrency transactions
- Protect you from the consequences of sharing your recovery phrase or private keys with others
You acknowledge that you are solely responsible for the security of your cryptocurrency assets and that we cannot recover them for you under any circumstances if you lose access.
4. Intellectual Property Rights
4.1 Site Content
Unless otherwise indicated, the Site and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights.
4.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Product firmware solely for your personal, non-commercial use.
4.3 Restrictions
You agree not to:
- Systematically retrieve data or other content from the Site to create or compile a collection, database, or directory
- Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means
- Use the Site or Products in a manner inconsistent with any applicable laws or regulations
- Reverse engineer, decompile, disassemble, or attempt to discover the source code of our Products or firmware
- Modify, adapt, or hack our Products or modify another website to falsely imply an association with our Products or Site
5. User Representations
By using the Site or Products, you represent and warrant that:
- You have the legal capacity and agree to comply with these Terms of Use
- You are not a minor in the jurisdiction in which you reside
- You will not access the Site or use the Products through automated or non-human means
- You will not use the Site or Products for any illegal or unauthorized purpose
- Your use of the Site or Products will not violate any applicable law or regulation
6. Purchases and Payment
6.1 Payment Processing
We accept various payment methods for the purchase of our Products. All payments are processed securely through our payment processors. We do not store complete credit card information on our servers.
6.2 Pricing and Taxes
All prices listed on the Site are in U.S. dollars unless otherwise specified. Prices are subject to change without notice. Applicable taxes will be added to your order total during checkout.
6.3 Order Acceptance
Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to limit or cancel quantities purchased per person, per household, or per order, or to refuse service to anyone at any time at our sole discretion.
7. Returns and Refunds
7.1 Return Policy
For security reasons, we only accept returns of unopened Products with intact security seals within 30 days of purchase. Please contact our support team before initiating a return.
7.2 Defective Products
If your Product is defective, please contact our support team for assistance. Defective Products may be eligible for repair, replacement, or refund as determined by our warranty policy.
8. Warranty and Disclaimers
8.1 Limited Warranty
We warrant that our Products will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase. This limited warranty does not cover damage resulting from misuse, accidents, modifications, or unauthorized repairs.
8.2 Disclaimer of Warranties
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THE SITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
8.3 No Financial Advice
We do not provide investment, financial, legal, or tax advice. Any information provided on the Site is for general informational purposes only and should not be construed as professional advice. You should consult with a qualified professional before making any financial decisions.
9. Limitation of Liability
IN NO EVENT SHALL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE PRODUCTS DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
10. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Site or Products; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; or (4) your violation of the rights of a third party.
11. Governing Law and Dispute Resolution
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
Any legal action of whatever nature brought by either you or us shall be commenced or prosecuted in the state and federal courts located in Denton County, Texas, and you and we hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts.
12. Severability
If any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.
13. Termination
We reserve the right, in our sole discretion, to terminate your access to the Site and the use of our Products, without notice.
14. Contact Information
Questions about the Terms of Use should be sent to us at:
Fexege
606 N Bell Ave, Denton, TX 76209
United States
Email: legal@fexege.com
Phone: +1 (940) 484-8999