Privacy Policy

1. Introduction

Fexege ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fexege.com, use our mobile application, or purchase and use our hardware wallet products (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order for our products
• Sign up for our newsletter
• Contact our customer support
• Participate in surveys or promotions

This information may include:

• Contact information (such as name, email address, mailing address, and phone number)
• Billing information (such as credit card information and billing address)
• Shipping information
• Account credentials

2.2 Information Automatically Collected

When you use our Services, we may automatically collect certain information about your device and usage patterns. This information may include:

• Device information (such as your IP address, browser type, operating system, and device identifiers)
• Usage data (such as pages visited, time spent on pages, click-through patterns, and referral sources)
• Location information (such as general geographic location based on IP address)

2.3 Information from Cookies and Similar Technologies

We and our third-party service providers may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

• Process and fulfill your orders
• Manage your account and provide customer support
• Improve our website, products, and services
• Develop new products and services
• Personalize your experience

3.2 Communications

• Send transactional emails (such as order confirmations and shipping updates)
• Respond to your inquiries and support requests
• Send marketing and promotional communications (with your consent where required by law)
• Provide important product updates and security information

3.3 Security and Compliance

• Protect against fraudulent, unauthorized, or illegal activity
• Enforce our Terms of Use and other agreements
• Comply with legal obligations
• Resolve disputes and enforce our policies

3.4 Analytics and Research

• Conduct data analysis to better understand our customers
• Monitor and analyze usage and trends
• Research and develop new features and functionality

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as:

• Payment processors
• Shipping and fulfillment providers
• Customer service providers
• Marketing and analytics providers
• Cloud hosting and data storage providers

These service providers are contractually bound to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

4.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights and Choices

7.1 Account Information

You may review, update, or delete your account information by logging into your account. If you request to delete your account, we will deactivate your account and remove your profile information, but we may retain certain information as required by law or for legitimate business purposes.

7.2 Marketing Communications

You may opt out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly. Even if you opt out of marketing communications, we will still send you transactional emails related to your account or purchases.

7.3 Cookies and Similar Technologies

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website. For more information, please see our Cookie Policy.

7.4 Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: