Contact Us
We're here to answer your questions and provide support
Visit Us
606 N Bell AveDenton, TX 76209
United States
Call Us
Phone: +1 (940) 484-8999
Support Hours: 9am - 5pm CST, Monday to Friday
Email Us
General Inquiries: info@fexege.com
Technical Support: support@fexege.com
Sales: sales@fexege.com
Send Us a Message
Have a question or need assistance? Fill out the form below and we'll get back to you as soon as possible.
Our Location
Frequently Asked Contact Questions
What is your typical response time?
We strive to respond to all inquiries within 24 business hours. Technical support questions may require additional time for investigation, but we'll acknowledge receipt of your inquiry immediately.
Do you offer phone support for technical issues?
Yes, we offer phone support for technical issues during our business hours (9am-5pm CST, Monday to Friday). For complex issues, we recommend starting with an email that includes details about your device model, firmware version, and the issue you're experiencing to help us prepare for the call.
Can I visit your office for in-person support?
Yes, we welcome visitors to our Denton, TX office. For technical support or product demonstrations, we recommend scheduling an appointment in advance to ensure the appropriate team members are available to assist you.
Do you have international support options?
Yes, we provide global support through email and scheduled video calls. Our support team can assist in English, Spanish, French, and German. For regions with significant time zone differences, we offer extended support hours by appointment.